Returns & Exchanges
At TravisMathew, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in original, unwashed, and unworn condition. Whether you need a different size or a full refund, our hassle-free process ensures you can get back to your active lifestyle without delay.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your reason for return and download the prepaid UPS shipping label provided, then securely package your items with all original tags attached.
- 3.Ship It Back
Drop off your package at any authorized UPS location or scheduled pickup point; please keep your tracking number for your records until the return is processed.
- 4.Receive Your Refund
Once our warehouse receives and inspects your items, we will issue a refund to your original payment method or process your exchange within 7-10 business days.